What janitorial services are
Janitorial services are the scheduled, routine cleaning that keeps a building usable from one day to the next: emptying the trash, cleaning and restocking the washrooms, wiping down kitchens, cleaning the floors and disinfecting the surfaces people touch. The work is the same every visit, and that consistency is the point: the space is ready each morning without anyone having to ask.
Evergreen Office Cleaning has provided janitorial services in Toronto and the GTA since 1989, from one office at 243 Queen St W. Crews work after hours or at weekends, so staff, customers and patients never have to work around them.
How often janitorial service should visit
There is no single right frequency. It depends on how many people use the space, how many washrooms and kitchens there are, and whether the public comes in. A rough guide:
| Type of space | Usual frequency | Why |
|---|---|---|
| Retail stores and showrooms | Every day the store is open | Customer-facing floors and washrooms are judged on every visit |
| Medical and dental clinics | Every day the clinic is open | Waiting rooms and washrooms see the public all day |
| Busy offices | Nightly, Monday to Friday | Kitchens, washrooms and trash fill up daily |
| Small or quiet offices | Two or three evenings a week | Less traffic; washrooms and kitchens still need regular attention |
| Condo and multi-tenant common areas | Several times a week, or daily for lobbies | Entrances and elevators carry the whole building’s traffic |
Frequency is set task by task, not as one number. A small office might have its washrooms and kitchen done three times a week and its glass every second week. Whatever is agreed at the walkthrough is written into the proposal, so both sides know what each visit includes.
Janitorial services for different buildings
Offices. Desks, kitchens, washrooms and meeting rooms, done after staff leave. Our office cleaning page sets out the office routine in detail.
Retail stores and showrooms. Entrances and sales floors first, because that is what customers see. Crews are trained to work around displays and stock without rearranging them.
Medical and dental clinics. Waiting rooms, treatment areas and washrooms cleaned after the last patient, with attention to cross-contamination. Our page on medical and dental clinic cleaning explains what changes.
Condominiums and multi-tenant buildings. Lobbies, corridors, elevators, amenity rooms and garbage rooms on a schedule agreed with the property manager. See property management and condo cleaning.
Industrial buildings. The washrooms, lunchrooms, locker rooms and offices attached to a plant or warehouse, on the same contract as the floor work. See industrial and warehouse cleaning.
Janitorial services or commercial cleaning?
The two terms overlap. Janitorial services are the recurring upkeep. Commercial cleaning is the wider term: it includes janitorial work and also the periodic and one-off jobs routine cleaning does not cover, such as stripping and waxing floors, carpet extraction, deep cleans and post-construction clean-up. Most buildings need both, and most of our contracts include both: janitorial service on a fixed schedule, with periodic work planned through the year.
How a janitorial contract starts
- You get in touch. Send the quote form or call (416) 803-4880. We reply within 2 hours during office hours, Monday to Friday, 7am to 6pm.
- A free walkthrough. We walk the building with you rather than pricing it over the phone: the size, the washrooms and kitchens, the floors, the hours and any access rules.
- A written scope. The proposal lists each task, how often it is done and when, so nothing depends on someone remembering it.
- The same crew from the first visit. Your crew learns the building, and one account executive handles inspections, changes and extra work.
The steps are set out in full on how we work.
Products and safety
We clean with an approved line of professional green cleaning products, chosen so they do not leave residue in the air your staff breathe. Our crews are covered by WSIB Ontario and by liability insurance, the company is bonded, and staff are background-screened before they hold a key to anyone’s building.

