Last updated: October 29, 2026
This policy explains what personal information Evergreen Office Cleaning collects through www.evergreencleaningservice.ca, why we collect it, and what you can ask us to do with it. It applies to this website only.
Who we are
Evergreen Office Cleaning, 243 Queen St W, Toronto, ON M5V 1Z4. You can reach us about anything in this policy at info@evergreencleaningservice.ca or (416) 803-4880.
What we collect and why
Quote and contact forms
When you ask for a quote or send us a message, we collect what you type into the form: your name, your business’s name and address, your email address and phone number, the services you are interested in and any comments. We use it to reply to you, arrange a walkthrough and prepare a quote, and we keep it as a record of your enquiry.
With the form we also record how you reached the site, for example the page you arrived on and, if you came from one of our ads, the ad click identifier. We use this to understand which of our advertising brings in enquiries.
Blog comments and testimonials
If you leave a comment on a blog post or send us a testimonial, we collect your name, email address and message. Nothing you send this way is published automatically: we read every submission first.
Spam protection
Our forms are protected by Google reCAPTCHA, which checks that a person, not an automated program, is filling them in. reCAPTCHA collects information about your device and how you use the page, under Google’s Privacy Policy and Terms of Service.
Cookies, advertising and analytics
We use Google Tag Manager to run Google Ads conversion tracking, which tells us when someone who clicked one of our ads goes on to send an enquiry or call us. Google sets cookies to do this. We may also use Google Analytics to understand how visitors use the site. You can control ad personalization in Google’s Ad Settings and block cookies in your browser’s settings.
Cloudflare, which hosts the site, provides us with visit statistics that do not use cookies.
While you browse, the site keeps a note in your browser of how you arrived (for example, the ad you clicked) so that it can be attached to an enquiry if you send one. It is cleared when you close the browser tab.
Embedded content
Some posts include embedded content, such as videos, from other websites. That content behaves as if you had visited the other website directly, and that website may collect information about you under its own policy.
Who we share it with
We do not sell or rent your personal information. We share it only with service providers who help us run the site and respond to you, and only as far as they need it to do that:
- Cloudflare, which hosts the website;
- Neon, which hosts the database where form submissions are stored;
- Resend, which delivers form submissions to our team by email;
- Google, for reCAPTCHA, Tag Manager, Ads and Analytics.
We may also disclose information where the law requires it.
Where your information is stored
Some of these providers store or process information outside Canada, including in the United States, where it may be accessible to authorities under local law.
How long we keep it
We keep enquiries and submissions for as long as we need them to respond to you, to provide our services and to keep our business records. You can ask us to delete your information at any time (see below).
Your rights
You can ask us to see the personal information we hold about you, to correct it, or to delete it, and you can withdraw your consent to our using it. Email info@evergreencleaningservice.ca and we will respond within 30 days. We may need to keep some information where the law requires us to.
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
If we change this policy, we will post the new version on this page and update the date at the top.